Q: How does booking work? What do I need to get started?
A: If you've decided on a suite and any add-ons necessary, add them to your cart and checkout at your convenience. If you need more assistance, please feel free to contact me for a custom quote or custom listing. Booking requires upfront payment for the full suite and a signed contract that I'll send over via email after booking. 50% deposits and payment plans are available if preferred. Please don't hesitate to reach out regarding payment options.
Q: How long does design take?
A: I recommend allowing for 6-8 weeks for suite production, printing and envelope addressing at minimum. We can always rush production, design, and/or addressing but that does incur a standard rush fee of 25%. When we consult on your wording and design, I will provide a timeline for you that will outline when items are due and when you can expect to receive everything.
Q: What does the design process look like?
A: Once you've selected your suite of choice and your script of choice, I will prepare one complimentary digital proof for you of your suite. You'll be able to make two minor revisions to editable pieces of the design: any typos that need to be corrected, minor size changes (for example - you need a larger details card), and changes to any color choices or envelope options. Once the revisions are complete, I will send your final proof to you for in-depth proof-reading. It will then head to the printer to be created! After your suite has been printed, I will script your envelopes (if included in your package) and then mail your suite to you.
Q: Can I add in additional revisions?
A: Additional revisions are billed as follows, per revision:
Minor revisions to (envelopes, color, typed text) beyond the complimentary 2 included with your suite: $50
Revisions to illustrations, if included: $150
Revisions to monogram, if included: $75
Revisions to script (e.g. changing your script choice, re-scripting names, or locations): $150
Q: I like two suites! Can we combine elements from both to make it a new suite?
A: Unfortunately semi-custom suites are fixed in design and can't be mixed and matched. The best bet is to pick the suite you like best that incorporates important elements to you and initially strikes you as a wonderful fit for your wedding day.
Q: Can I swap out suites after I've made my purchase?
A: You're welcome to switch suites at any point prior to design starting. Once you provide your wording, the suite cannot be swapped or changed without a new purchase.
Q: I don't like one element of the suite. Can I remove it?
A: Any piece of the suite can be removed (like a laurel or a monogram) and left blank without incurring any revision fees! If you do want to adjust design, replace the item, or change other elements, those incur adjustment fees.